Visitor policy

Updated Nov. 11, 2020  

To protect our patients, staff and community from the risks associated with COVID-19, we have visitor restrictions in place at all our locations. 

Inpatient visitors

Patients with COVID-19, or those suspected of having COVID-19, are not allowed to have visitors. We can arrange video visits to stay in touch with loved ones. Visitors are also not allowed in our emergency departments or surgery waiting areas.  

Other inpatients at Nebraska Medical Center and Bellevue Medical Center may designate one person to be their authorized (primary) visitor. The authorized visitor will be permitted to visit one time per day between 9 a.m. and 6 p.m. An alternate visitor may be designated only for circumstances in which the primary visitor cannot visit. 

Visitor hours are 9 a.m. to 6 p.m., seven days a week. Patients can ask their nurse to designate someone as their authorized visitor.

Authorized visitors must: 

  • Complete a screening upon arrival 
  • Be healthy. Any visitor experiencing respiratory illness symptoms will not be allowed to enter
  • Wear a personal cloth mask or a procedural mask at all times (including while in patient rooms). Neck gaiters, bandanas and vented masks are not allowed  
  • Remain in the patient’s room during their visit 
  • Visitors are not allowed to eat or drink in patient rooms

Please help us by following the guidelines above. These guidelines ensure we can continue to allow one authorized visitor for each inpatient per day.

Pediatric patients may have two healthy parents, or designated adult visitors, one at a time.  

Labor and Delivery patients may have one healthy visitor. Certified doulas may attend births at Nebraska Medical Center. One doula will be allowed for each patient and the following criteria must also be met: 

  • Doulas must be screened upon entry. If they have a fever or respiratory symptoms, they will not be allowed entry 
  • They must present their certification upon arrival  
  • They must wear a mask (neck gaiters, bandanas, and vented masks are not allowed) 
  • They are allowed for the delivery and immediate post-partum period only 

Clinic visitors

If you have an upcoming appointment, please keep in mind, only patients are allowed inside. We ask that friends or family members wait in the car. If you need assistance during your clinic appointment, please call ahead to let us know.

Obstetrics and gynecology patients may designate one authorized visitor to attend outpatient clinic appointments. Your visitor must go through a screening process at each entry point, and will not be allowed to enter the clinic if they don't pass the screening. Please speak to your health care team about adding an authorized visitor to your account. 

Everyone is expected to wear a personal cloth or procedural mask during visits. Neck gaiters, bandanas and vented masks are not allowed. If you are unable to wear a mask due to a medical condition, you will need to provide written documentation at the time of your visit. You may also consider scheduling a video visit instead of an in-person clinic visit.   

Learn more about what to expect when you arrive for your next visit