Visitor policy

Updated April 3, 2023

To protect our patients, staff and community from the risks associated with COVID-19, we have visitor guidelines in place at all our locations.

If you are experiencing any of these symptoms:

  • Fever
  • Cough
  • Sneezing
  • Sore throat
  • Running nose

Or if you’ve recently tested positive for COVID-19 or were exposed to someone with COVID-19, we ask you to postpone your visit.


Masks are optional for: 

  • Patients without COVID-19 symptoms, staff, visitors, volunteers and vendors 

Masks are strongly encouraged for:

  • Cancer and transplant patients, and those visiting or escorting these patients 

Masks are required for:

  • People in the rooms of patients with some infectious health conditions
  • People with symptoms of respiratory illness
  • When requested by patients or family members of patients

Masks will remain available at all our locations.   

Outpatient visitors

One or two visitors may accompany each patient for clinical or procedural appointments.

All outpatient visitors must: 

  • Not have symptoms of COVID-19 and follow masking and hand hygiene guidelines

Learn more about what to expect when you arrive for your next visit

Emergency Department visitors

Nebraska Medical Center

For the safety of our patients and staff, we are no longer allowing visitors accompanying adult patients to wait in the waiting room.  

Visitors will be directed to Storz Pavilion or Clarkson Cafe inside Clarkson Tower to wait.

One adult visitor may accompany each minor patient at all times; two may be considered based on the severity of illness.  

All visitors must follow masking and hand hygiene guidelines.  

Bellevue Medical Center

Two adult visitors may accompany each patient. 

All visitors must  follow masking and hand hygiene guidelines. 

Inpatient visitors

Inpatients can have two healthy visitors at a time. 

Those wanting to visit patients with COVID-19, or those suspected of having COVID-19, must wear personal protective equipment.

Visitor hours are 6 a.m. to 8:30 p.m., seven days a week. Visitors and escorts will be asked to leave if our guidelines aren't followed. 

Our visitor guidelines:

  • Follow the masking guidelines in the patient's care area
  • Do not eat or drink in patient rooms or waiting areas
  • Wash your hands before entering and upon leaving patient rooms
  • Stay in the patient's room during the entire visit
  • Respect our visitor rules. One or two visitors are allowed at one time