Visitor policy

Updated Aug. 25, 2020  

To protect our patients, staff and community from the risks associated with COVID-19, we have visitor restrictions in place at all our locations. 

Inpatient visitors

Patients with COVID-19, or those suspected of having COVID-19, are not allowed to have visitors. We can arrange video visits to stay in touch with loved ones. Visitors are also not allowed in our emergency departments or surgery waiting areas.  

Other inpatients at Nebraska Medical Center and Bellevue Medical Center may designate one person to be their authorized (primary) visitor. An alternate visitor may be designated only for circumstances in which the primary visitor cannot visit. 

Visitor hours are 9 a.m. to 6 p.m., seven days a week. Patients can ask their nurse to designate someone as their authorized visitor.

Authorized visitors must: 

  • Complete a screening upon arrival 
  • Be healthy. Any visitor experiencing respiratory illness symptoms will not be allowed to enter
  • Wear a personal cloth mask or a procedural mask at all times. Neck gaiters, bandanas and vented masks are not allowed  
  • Remain in the patient’s room during their visit 

Pediatric patients may have two healthy parents, or designated adult visitors, one at a time.  

Labor and Delivery patients may have one healthy visitor. Certified doulas may attend births at Nebraska Medical Center. One doula will be allowed for each patient and the following criteria must also be met: 

  • Doulas must be screened upon entry. If they have a fever or respiratory symptoms, they will not be allowed entry 
  • They must present their certification upon arrival  
  • They must wear a mask (neck gaiters, bandanas, and vented masks are not allowed) 
  • They are allowed for the delivery and immediate post-partum period only 

Clinic visitors

If you have an upcoming appointment, please keep in mind, only patients are allowed inside. You will be expected to wear your personal cloth or procedural mask during your visit. Neck gaiters, bandanas and vented masks are not allowed.  

If you are unable to wear a mask due to a medical condition, you will need to provide written documentation at the time of your visit. You may also consider scheduling a video visit instead of an in-person clinic visit.  

We ask that friends or family members wait in the car. If you need assistance during your clinic appointment, please call ahead to let us know. 

Learn more about what to expect when you arrive for your next visit