American Sign Language (ASL) interpreters are available upon request. Your provider can arrange this service for you.

If you are hard of hearing, pocket talkers are available for use. Please ask your care team for one.

If you're speaking to someone who is hard of hearing, these tips can help improve understanding.

• Attract their attention before speaking.
• Make sure your face is visible and well-lit so they can read your lips if needed.
• Do not shine a light on their face.
• Eliminate background noise whenever possible.
• Speak slowly, clearly and directly -- do not shout.
• Use facial expressions and hand gestures to emphasize your message.
• Do not remove their hearing aids or cochlear implants.
• Use paper and pencil if needed.