Nebraska Medicine:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters.
- Information written in other languages.
If you need these services, contact Nebraska Medicine at 402.559.8697
If you believe that Nebraska Medicine has failed to provide these services or discriminated in any way, you can file a grievance with the Patient Relations Department by mail, fax, phone or email:
- Mail: Patient Relations Department, 982133 Nebraska Medical Center, Omaha, NE 68198-2133
- Phone: 402.559.8158
- Fax: 402.559.8855
- Email: patientrela@nebraskamed.com
If you need help filing a grievance, the Patient Relations Department is available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.
You can also contact them via mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available online.