Contact Us for Billing Support

Have a question about your bill or payment? The Nebraska Medicine Patient Financial Services team can help by phone, email or in-person.

Call 402.559.3140 or 888.662.8662, Monday through Friday, 8 a.m. to 5 p.m.

Email your question to pfsquestions@nebraskamed.com or message us through One Chart | Patient using the Nebraska Medicine app. Choose the billing option when you create your message.

Or visit us in-person. Our walk-in locations are available Monday through Friday, 8 a.m. to 4:30 p.m.

Schedule an appointment

Worried about paying for care? Our financial counselors can help you understand your options, apply for assistance and get cost estimates before your visit. 

Book a time to meet one-on-one with a financial counselor virtually or in-person.

Prefer to visit in-person?

Our walk-in locations are available Monday through Friday, 8 a.m. to 4:30 p.m.

Nebraska Medical Center
Clarkson Tower or Durham Outpatient Center
Omaha, NE 68198

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Bellevue Medical Center
2500 Bellevue Medical Center Drive
Bellevue, NE 68123

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Village Pointe Health Center - Entrance J
17405 Burke St.
Omaha, NE 68118

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Patient Financial Services
3333 Farnam St., Mutual of Omaha Building, Level Three
Omaha, NE 68131

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Need help choosing the right option?

If you're unsure which option fits your situation best, start by calling our main number. Our team will connect you with the right person for your question. Call 402.559.3140.