6 changes to expect at your next appointment

Published May 20, 2020


We've always kept you safe and that will never change. Your health is our number one priority, so your next visit might look a little different.  

Here's what to expect: 

1. Care anywhere 
Your next appointment could be a telehealth appointment. Same local experts, from the comfort of your own home. Visit NebraskaMed.com/Telehealth to learn more about our telehealth options. 

2. We are screening patients as they arrive 
Anyone with respiratory symptoms or who has tested positive for COVID-19 will be escorted immediately to an exam room.

3. Masks on arrival
If you have your own facemask, we encourage you to wear it to help us conserve our supply for front-line medical providers. If you do not own a mask, we are happy to provide one when you arrive. Neck gaiters, bandanas and vented masks are not allowed.  

4. Hand-hygiene stations
We'll direct you to a sink to wash your hands upon arrival, or provide you with hand sanitizer. 

5. Social distancing
Our clinic spaces are being redesigned to promote social distancing – allowing people to stay 6 feet away from others.

6. eCheck-In
The check-in process you're used to is still available, but to further minimize your contact with others, consider trying our new eCheck-In process. Download the Nebraska Medicine app to explore this option, or view eCheck-In instructions.

7. Reminder: We have visitor restrictions in place
Visitors are not allowed during outpatient clinic appointments. If you need assistance during your clinic appointment, please call ahead to let us know. Inpatients at Nebraska Medical Center and Bellevue Medical Center may designate one person to be their authorized (primary) visitor. An alternate visitor may be designated only for circumstances in which the primary visitor cannot visit. View the full visitor policy

And if you're preparing for an upcoming surgery:

8. You'll be tested for COVID-19
All patients undergoing a surgery will be tested for the coronavirus in advance.

9. We're caring for COVID-19 patients in special units
Those with COVID-19 are separated from other patients and cared for in units specifically designed to prevent the spread of respiratory illness. All staff caring for COVID-19 patients wear personal protective equipment to prevent the spread of disease and practice proper hand hygiene measures to limit exposure.

Stay safe. We’ll be here for you.