1st Impression Greeters
Nebraska Medicine is committed to putting its patients first. To better serve patients and visitors at the Nebraska Medical Center, greeters are in place at the entrances of Clarkson Tower, located at 42nd Street and Dewey Avenue, and the Durham Outpatient Center, located at 44th and Emile streets, from 6:30 a.m. to 1 p.m. Monday–Friday. In Bellevue, there is a convenient circle drive and registration desk in the main hospital lobby. They can answer questions and provide directions on how to navigate the hospital.
Daily newspapers may be purchased from vending machines near the main entrance of each hospital tower, at the main elevators marked D if Clarkson Tower 1st floor, and at the C Store in University Tower, 3rd floor. In Bellevue, newspapers can be purchased in the lobby.
Notary public service for health-care related documents is available Monday through Friday at no cost to patients and families. Weekend service is available by special request. Call the operator by dialing “0” for help with this service.
Those undergoing lengthy treatment for serious illnesses often need a place away from the clinical environment of their treatment. The Healing Gardens, adjacent to The Lied Transplant Center, provides patients and families a tranquil environment in a beautifully landscaped, peaceful outdoor setting for relaxation, quiet reflection and conversation. You may access The Healing Gardens from The Lied Transplant Center. Additional outdoor respite areas include two areas accessible from the Hixson-Lied Center: the Rooftop Garden (use elevator C to level four) and the Caregiver’s Plaza, which is accessible from the main level.
In Bellevue, there is a healing garden and meditation room located on the Garden level.
The health and welfare of our patients is our primary concern. To ensure a safe and healing environment, Nebraska Medicine is smoke-free and tobacco-free. Smoking, electronic cigarettes and other use of tobacco are not permitted on Nebraska Medicine property. Your doctor can provide information about the use of alternative therapies, medications, nicotine patches and counseling.
In compliance with the American with Disabilities Act of 1990, our Interpretive Services program can provide, through various means, qualified language interpreters as well as sign language interpreters 24 hours a day, seven days a week for Limited English Proficient (LEP) or hearing impaired patients and employees of Nebraska Medicine. We have instant access to a telephonic medical language line. All interpreters have proven proficiency in their target language as well as medical interpreter training. We have Spanish interpreters on site and available 24 hours a day, seven days a week. If you require a language or sign language interpreter or have other language needs, please have your nurse or hospital staff contact our Interpretive Services Department at 402.559.8697.
For hearing impaired patients, we also have access to Video Remote sign language interpretation as well as other assistive devices such as a TTY phone and Pocketalkers. If you have a need for these devices, have your nurse or hospital staff contact Interpretive Services. Equipment must be returned to Interpretive Services upon discharge by hospital staff. Your television is also equipped with closed captioning.
Outpatient and Specialty Pharmacy
Your mail will be delivered Monday through Friday by volunteers.
Mail should be addressed as follows:
Hospital Room #
P.O. Box 6159
Omaha, NE 68106-0159
Mail received after your discharge will be forwarded to your home unless you notify the Volunteer Services Department of another location to which you wish to have it sent. Call 402.559.4197 for more information.
Postage stamps may be purchased at CornerStone Gifts or the Clarkson Gift Shop.
Well Wishers Program
Friends and family can send their thoughts to our patients with an e-card through our WellWishers program. After typing a message and sending it, our team of volunteers will print the card in color and deliver it to the patient. There is no charge for this service and it is offered Monday through Friday.
Extended inpatient and outpatient treatment may create a variety of needs for housing. Nebraska House in the Lied Transplant Center offers accommodations for patients and family or friends who may have accompanied you here. If the Nebraska House is full, referrals to nearby hotels are available. Internet access is available at this facility. See the Internet Access section for rules and regulations. For more information contact the Nebraska House hospitality desk at 402.559.5599 or visit level two of the Lied Transplant Center. The Ronald McDonald House, for families of pediatric patients, is located close to the Nebraska Medical Center campus and is also available by special arrangement.
Automated teller machines (ATMs) are located on University Tower, level two near CornerStone Gifts and on level three near the Nebraska Café exit. At Clarkson Tower, ATMs are located on level one near the gift shop and outside Clarkson Café. There is also an ATM located on the ground level of the Fred & Pamela Buffett Cancer Center.
In Bellevue, an ATM is located on the Garden level outside the café.
The Nebraska Medical Center patients and family members who are staying at Nebraska House or Ronald McDonald House may use the UNMC Center for Healthy Living at 39th and Jones streets free. Contact staff at these locations for further details.
CornerStone Gifts, located on level two of the Durham Outpatient Center offers fresh flowers, jewelry, greeting cards, candy, magazines, toys, mylar balloons, seasonal gifts and personal items. Store hours are from 9 a.m. to 5 p.m., Monday to Friday; closed weekends and holidays. Call 402.559.4198 to arrange for floral and gift delivery. Most major credit cards are accepted.
Clarkson Gift Shop
Clarkson Gift Shop, located on level one near the Clarkson Tower main entrance, is open from 9 a.m. to 5 p.m., Monday to Friday; Saturday and Sunday from noon to 4 p.m. The gift shop is closed holidays. A variety of sundry items, magazines, cards, candy, flowers, baby items, mylar balloons and unique gifts for every occasion are available. Call 402.552.3290 to arrange floral and gift delivery. Most major credit cards are accepted.
The Company Store
The Company Store is located on level one of Clarkson Tower near the entrance to Clarkson Café by the main elevators. The Company Store offers apparel, accessories and gift items bearing the Nebraska Medicine brand. Hours are 10 a.m. to 2 p.m. Monday to Friday, closed weekends, holidays and on some days without notice. Most major credit cards are accepted. You can also shop The Company Store online by visiting store.NebraskaMed.com. During business hours, you can reach us at 402.552.6409.