Amenities for Patients

1st Impression Greeters

Nebraska Medicine is committed to putting its patients first. To better serve patients and visitors at the Nebraska Medical Center, greeters are in place at the entrances of Clarkson Tower, located at 42nd Street and Dewey Avenue, and the Durham Outpatient Center, located at 44th and Emile streets, from 6:30 a.m. to 1 p.m. Monday–Friday. In Bellevue, there is a convenient circle drive and registration desk in the main hospital lobby. They can answer questions and provide directions on how to navigate the hospital.

Newspapers

Daily newspapers may be purchased from vending machines near the main entrance of each hospital tower, at CornerStone Gifts and at the main elevators of Clarkson Tower. In Bellevue, newspapers can be purchased at the gift shop.

Notary Public

Notary public service for health-care related documents is available Monday through Friday at no cost to patients and families. Weekend service is available by special request. Call the operator by dialing “0” for help with this service.

Outdoor Rest Areas

Those undergoing lengthy treatment for serious illnesses often need a place away from the clinical environment of their treatment.

The Healing Gardens, adjacent to The Lied Transplant Center, provides patients and families a tranquil environment in a beautifully landscaped, peaceful outdoor setting for relaxation, quiet reflection and conversation. You may access The Healing Gardens from The Lied Transplant Center.

Additional outdoor respite areas include two areas accessible from the Hixson-Lied Center: the Rooftop Garden (use elevator C to level four) and the Caregiver’s Plaza, which is accessible from the main level. Finally, the Durham Outpatient Center Plaza is an area just west of the Durham Outpatient Center. Visitors and patients can access this area using the northwest door on level one.

In Bellevue, there is a healing garden and meditation room located on the Garden level.

Smoking Policy

Nebraska Medicine provides a smoke-free and tobacco-free environment to all patients, whose health and welfare is our primary concern. Learn where smoking is allowed, and services we offer to quit smoking.

Interpretive Services

In compliance with the American with Disabilities Act of 1990, our Interpretive Services program can provide qualified language interpreters as well as sign language interpreters 24 hours a day, seven days a week for Limited English Proficient (LEP) or hearing impaired patients and employees of The Nebraska Medical Center. If a specific language or dialect is not represented in the community, The Nebraska Medical Center has instant access to a telephonic medical language line. All interpreters have proven proficiency in their target language as well as medical interpreter training. We have staff Spanish interpreters on site and available 24 hours a day, seven days a week. If you require a language or sign language interpreter or have other language needs, please have your nurse or hospital staff contact our Interpretive Services Department at 402.559.8697.

Hearing Impaired

For hearing impaired patients, we also have access to Video Remote sign language interpretation as well as other devices such as a TTY phone and Pocketalkers. If you have a need for these devices, have your nurse or hospital staff contact Interpretive Services. Equipment must be returned to Interpretive Services upon discharge by hospital staff. Your television is also equipped with closed captioning.

Mail Delivery

Your mail will be delivered Monday through Friday by volunteers.
Mail should be addressed as follows:
(Patient Name)
Patient Mail
Hospital Room #
P.O. Box 6159
Omaha, NE 68106-0159
Mail received after your discharge will be forwarded to your home unless you notify the Volunteer Department of another location to which you wish to have it sent.

Postage Stamps


Postage stamps may be purchased at CornerStone Gifts or the Clarkson Gift Shop.

Well Wishers Program

Friends and family can send their thoughts to our patients with an e-card through our WellWishers program. After typing a message and sending it, our team of volunteers will print the card in color and deliver it to the patient. There is no charge for this service.

Lodging

Extended inpatient and outpatient treatment may create a variety of needs for housing. Nebraska House in the Lied Transplant Center offers accommodations for patients and family or friends who may have accompanied you here. If the Nebraska House is full, referrals to nearby hotels are available. Internet access is available at this facility. See the Internet Access section for rules and regulations. For more information contact the Nebraska House hospitality desk at 402.559.5599 or visit level two of the Lied Transplant Center. The Ronald McDonald House, for families of pediatric patients, is located close to the Nebraska Medical Center campus and is also available by special arrangement.

ATMs

Automated teller machines (ATMs) are located on University Tower, level two near CornerStone Gifts and on level three near the Nebraska Café exit. At Clarkson Tower, ATMs are located on level one near the gift shop and inside the Clarkson Café.

In Bellevue, an ATM is located on the Garden level outside the café.

Fitness Facilities

The Nebraska Medical Center patients and family members who are staying at Nebraska House or Ronald McDonald House may use the UNMC Center for Healthy Living at 39th and Jones streets free. Contact staff at these locations for further details.