Call 402.552.3251 (toll-free 800.552.8802) between 8 a.m. and 9 p.m., Monday through Friday.

Be sure to have the following information ready:

• Names of your spouse, next of kin and emergency and billing contacts.
• Social Security numbers for billing contacts.
• Insurance policy numbers and effective dates.
• The date and type of your procedure. 

Your registration information gives us demographic, financial and emergency contact details, serving as the starting point for your medical record.

Children are special people with special needs. We hope to make your child’s visit as comfortable as possible. If you would like a free consultation with a Child Life Specialist, inform your physician and mention it during pre-registration. 

Learn more about preparing your child for surgery. 

Please confirm your insurance coverage before surgery. This ensures your procedure and hospital stay are processed correctly and helps prevent billing delays.

Learn more about insurance verification and what to expect at your pre-surgical appointment.

If you would like to designate a Power of Attorney for Health Care or create an Advance Directive, we can guide you through the process. These legal documents allow you to outline your wishes and name a trusted person to make medical decisions on your behalf if you are unable to do so.

Your representative can be a family member or close friend and should be someone who understands your values and wishes. Certain individuals, such as your physician or their employees, cannot serve as your representative unless they are relatives. 

Learn more and download these resources on our Advance Directives and Living Wills page. 

You’ll receive your arrival time from your surgeon’s office during your preoperative evaluation or screening call. If you have questions, contact your surgeon’s office directly.

The Lauritzen Outpatient Center and Fritch Surgery Center, Village Pointe Health Center and Bellevue Medical Center all offer parking right outside the buildings. 

 
Nebraska Medical Center has several parking facilities, and many of them offer valet parking. Patients may park in any designated lot or use complimentary valet service between 7:30 a.m. and 5 p.m. View our directions and parking page.

Family and friends are welcome to wait in designated areas during surgery. Our staff will provide regular updates on your loved one’s progress. Comfortable seating, Wi-Fi access and nearby dining options are available in each hospital location. 

• Family and friends should check in with the receptionist.
• They may leave the area but will need to provide a cell phone number or a way to contact them.
• Your family can get text message updates about your surgery.
• The surgeon will update your family when the procedure is done. 

Review the waiting room details below by location. 
 

Your family should use the waiting area on the second floor of the Lauritzen Outpatient Center. Use the main elevators from the first floor lobby. 

Your family should use the surgery waiting area on the second level of Clarkson Tower. Use the elevators near the Clarkson Gift Shop. 

If your procedure is at the Village Pointe Health Center, your family and friends should use Entrance C at 110 N. 175th St.  They will see the check-in area and the waiting room as they walk in. The check-in desk will be on the left-hand side.