Primary care virtual packet
Thank you for choosing Nebraska Medicine for your health care needs. This virtual packet will serve as a guide to your patient-centered medical home.
One Chart and the app
Appointment scheduling
Medication refills
Lab and imaging services
Billing information
Help center
Patient-Centered Medical Home
Our clinic operates as a Patient-Centered Medical Home (PCMH). As a patient, you will have access to a medical home team to keep you informed on health and wellness screenings and details regarding personal health conditions. Our goal is to partner with you to provide comprehensive, team-based care, all right within your medical clinic. Learn more about the PCMH model.
One Chart | Patient and the app
One Chart | Patient is a secure online portal that gives you access to your medical record anytime, anywhere at no cost. Use One Chart | Patient to schedule appointments, view test results, request prescription renewals, complete eCheck-in, access virtual visits, and manage your care online.
For the best experience, download the Nebraska Medicine app to access One Chart | Patient from your phone.
Appointment scheduling
Schedule appointments at any Nebraska Medicine primary care clinic through the Nebraska Medicine app or One Chart web portal.
Need care quickly? Call beginning at 8 a.m. for same-day appointment availability or visit our Find Care Now page to explore care options, including Immediate Care Clinics, Immediate Care Video Visits, E-Visits and appointment scheduling for many specialties.
Please cancel appointments as early as possible if your plans change.
Appointment check-in
To help reduce wait times, please arrive 15-20 minutes before your scheduled appointment.
At each visit, we will verify your address, phone number, and insurance information. You can also speed up the process by completing eCheck-in before your visit through One Chart | Patient.
Medication refills
Annual office visits are required to renew medications. Some chronic health conditions may require you to be seen every three to six months or as directed by your provider. If you need a medication refill:
- Contact your pharmacy if you need a medication refilled
- If you need a new prescription for a current medication sent to your pharmacy, request a renewal by sending a One Chart | Patient message to your provider
View Nebraska Medicine Pharmacy Locations and Hours
Lab services
We may draw blood while you are in the clinic or during a separate appointment. After your provider reviews your results, they will contact you through One Chart | Patient.
Radiology Services
Radiology, CT, MRI, mammogram, and ultrasound services can be scheduled at multiple Nebraska Medicine locations.
Billing and insurance
Visit our billing and insurance resources to learn about accepted insurance plans, payment options, financial assistance programs, and answers to common questions.
Help Center
Get information about appointments, virtual visits, One Chart | Patient, accessing medical records, billing and insurance, and other common patient questions.
Stay connected with text alerts
Get appointment reminders, test results, and billing alerts by text. Text START to 91487 to get started.
Message and data rates may apply. Message frequency may vary. Please see our terms and conditions and privacy policy. Text STOP to 91487 to stop receiving text messages from Nebraska Medicine. You can also update your preferences in the app or your One Chart | Patient account.