Dermatology virtual care: When and how to use it

Dermatologist consulting with patient over video

Virtual dermatology care offers a convenient way to see an Advanced Practice Provider (APP) from the comfort of home. These virtual appointments allow both new and returning patients to be seen sooner than they might for an in-person visit. They’re especially helpful for patients who need regular follow-ups for conditions like acne.

What can be treated through virtual dermatology visits?

During a virtual dermatology appointment, your provider can evaluate and treat many common skin conditions or recommend an in-person visit if needed. They can also prescribe or renew medications and create treatment plans.

Some of the most common skin conditions that can be diagnosed and managed through telehealth include:

  • Acne.

  • Rosacea.

  • Atopic dermatitis (eczema).

  • Psoriasis.

  • Seborrheic dermatitis (dandruff).

  • Hyperhidrosis (excessive sweating).

When is virtual dermatology care not appropriate?

Certain skin concerns require an in-person exam. For example, single lesions, new moles or spots of concern often need a closer look with a dermatoscope (a magnifying tool used to examine the skin).

Telehealth is best for rashes that are new or mild, such as those appearing within the past week or month,” explains dermatology APP, Sydney Miller. “Chronic rashes that haven’t improved after trying multiple creams or that have persisted for months should be evaluated in person. Complex or worsening skin issues are also better handled in clinic.”

If you’re already an established dermatology patient, you may be able to use telehealth for stable conditions previously diagnosed in person, such as a medication refill or a quick check-in to confirm there are no side effects.

However, dermatology patients with a complex skin condition or who need a full skin exam, mole check or evaluation of sensitive areas should schedule an in-person appointment.

Benefits of virtual dermatology visits

Telehealth visits make it easier to stay on top of your skin health without disrupting your day. Patients appreciate being able to:

  • Avoid taking time off work or commuting to the clinic.

  • Schedule follow-ups more easily, especially for monthly medications like Accutane.

  • Experience shorter wait times—a telehealth appointment is often available sooner than an in-person visit.

If you work remotely or have a flexible job, you can often step away for a quick 15-to-20-minute appointment without missing much of your day.

How to schedule a dermatology appointment

You don’t need a referral for a dermatology telehealth or in-person visit with a Nebraska Medicine provider. You can schedule directly from the Nebraska Medicine app or at NebraskaMed.com/Derm-Schedule.

“When booking your telehealth appointment, you’ll be asked to submit photos of the affected skin area through the patient portal,” says Miller. “Our team will send step-by-step instructions, including tips for taking clear, well-lit images—both close-up and from a bit farther away. Submitting quality photos is essential for your provider to make an accurate diagnosis and treatment plan.”

How long will I wait for a dermatology appointment?

Telehealth visits are often available within a week, while in-person visits can take four to six weeks to schedule. Insurance coverage for dermatology virtual care

Insurance coverage varies. Most private insurers cover dermatology telehealth visits, but Medicare coverage recently lapsed due to pending federal renewals. Nebraska Medicine continues to monitor updates on this policy. For now, Medicare patients are covered for in-person visits according to their plan. If you’re unsure, check with your insurance provider before scheduling.

Provider availability and licensing

“Not all dermatology providers offer telehealth appointments, so check availability when scheduling,” Bruhn says. “If you’re already seeing a specific provider, ask whether they conduct virtual visits or whether it would be appropriate to see another available provider.” 

Nebraska Medicine telehealth providers are licensed in multiple states—primarily across the Midwest, with some also licensed on the East Coast and in California. Your provider must be licensed in the state where you’re physically located during the visit. For example, if you live in Nebraska but attend college in Kansas, you can only have a telehealth visit if your provider is licensed in Kansas.

The bottom line

Dermatology telehealth visits provide quick, convenient access to expert skin care for many common conditions. While not every issue can be treated virtually, telehealth offers a valuable option for patients seeking faster care, medication refills, or follow-ups for stable conditions—all without leaving home. 

Skip the wait and see a doctor from the comfort of your home! Get the Nebraska Medicine app or visit NebraskaMed.com/Derm-Schedule.