What if I forget my username or password for the app? You can reset your username or password either from the Nebraska Medicine app or the One Chart web portal.
How can I create a One Chart account from the Nebraska Medicine app? You can create your One Chart | Patient account from the login screen of the Nebraska Medicine app.
Do I need a One Chart account to log into the app? Yes, you’ll need a One Chart | Patient account to use the Nebraska Medicine app.
What is the difference between the Nebraska Medicine app and One Chart? The Nebraska Medicine app gives you access to your One Chart | Patient account, a secure way to manage your family's health information.
What can I do with the mobile app? You can find a doctor, schedule appointments, view test results, message your care team, start a video visit and more.
Who do I contact for help with the mobile app? For help with the Nebraska Medicine app, call 402.559.0700.
How do I update or reinstall the app? Follow these instructions to update or install the Nebraska Medicine app on your Apple or Android device.
How do I access prescription refills or pharmacy services in the app? You can easily manage your prescriptions and pharmacy services right from the Nebraska Medicine app.
Can I join video or telehealth visits through the app? Yes, you can join a video or telehealth visit right from the Nebraska Medicine app.
Can I use the app without a One Chart account? Yes, you can use parts of the Nebraska Medicine app without signing up for a One Chart | Patient account.
Can I search for doctors and schedule an appointment as a guest? Yes, you can search for doctors and schedule appointments even if you don’t have an account.