How can we help you today?

Find answers to most frequently asked questions.

For help with the Nebraska Medicine app, call 402.559.0700.

You can get support in two easy ways:

You can call us at 402.559.0700. Our help desk team can help with login issues, account setup or any technical problems you might experience.
You can also send your comments or suggestions using our feedback form. We value your input and use it to make the app even better for everyone.

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Other common questions on this topic.

How do I update or reinstall the app?

Follow these instructions to update or install the Nebraska Medicine app on your Apple or Android device.

How do I access prescription refills or pharmacy services in the app?

You can easily manage your prescriptions and pharmacy services right from the Nebraska Medicine app.

Can I join video or telehealth visits through the app?

Yes, you can join a video or telehealth visit right from the Nebraska Medicine app.

Can I use the app without a One Chart account?

Yes, you can use parts of the Nebraska Medicine app without signing up for a One Chart | Patient account.

Can I search for doctors and schedule an appointment as a guest?

Yes, you can search for doctors and schedule appointments even if you don’t have an account.