E-Visit instructions

E-Visits are an easy way to get in touch with a health care provider when you don’t have time to make an actual appointment. 

An E-Visit is an online series of questions. The questions and your answers will be sent to a doctor for review. All E-Visits receive a response within 24 hours – with the exception of the Skin Concern E-Visit – which may take up to 3 business days. 

If you do not have a One Chart | Patient account, please create an account before following the instructions below.

From the Nebraska Medicine app:

Step 1: If you haven’t already, download the Nebraska Medicine app

Step 2: Open the Nebraska Medicine app 

Step 3: Log in with your One Chart | Patient account if you aren’t already logged in 

Step 4: Select the "More" icon in the bottom right corner

Step 5: Select "E-Visit" from the list of options

Step 6: Accept the terms and conditions 

Step 7: Complete the series of questions 

Step 8: Review and confirm the information prior to submitting  

Step 9: You’ll receive a response from a health care provider who has reviewed the information submitted. All E-Visits receive a response within 24 hours – with the exception of the Skin Concern E-Visit – which may take up to 3 business days. 

From the One Chart | Patient desktop portal:

Step 1: Visit the One Chart | Patient portal web page and log in  

Step 2: Select the "Your Menu" in the upper left hand corner

Step 3: Select "E-Visit" from the list of options

Step 4: Accept the terms and conditions 

Step 5: Complete the series of questions 

Step 6: Review and confirm the information prior to submitting  

Step 7: You’ll receive a response from a health care provider who has reviewed the information submitted. All E-Visits receive a response within 24 hours – with the exception of the Skin Concern E-Visit – which may take up to 3 business days.