What is an e-visit? An e-visit is an online questionnaire you complete through One Chart | Patient. A Nebraska Medicine doctor reviews your answers and sends a care plan; no appointment needed.
What telehealth options do you offer? Nebraska Medicine offers several telehealth options, including Immediate Care Video Visits, scheduled video visits with your doctor and online e-visits.
Can I use the app for a video visit? Yes, you can use the Nebraska Medicine app to join a video visit from your phone or tablet.
How do I schedule a telehealth appointment? You can schedule a telehealth appointment or start a same-day Immediate Care Video Visit through your One Chart | Patient account or the Nebraska Medicine app.
How do I add a guest to a telehealth video visit? You can invite a guest to your video visit by text message or email in the Nebraska Medicine app or One Chart web portal.
How early should I join a video visit? Join your video visit 10 to 15 minutes early to check your connection and complete any pre-visit steps.
Do I need internet access for a telehealth visit? Yes. You need internet access for most telehealth visits, but some appointments can be done by phone.
How do I join a video visit from the Nebraska Medicine app? Log in to the Nebraska Medicine app, open your appointment and tap “Start Visit” to join your video visit.
What conditions can be treated in a virtual visit? You can use a virtual visit for many common, nonemergency conditions like cough, congestion, rashes, nausea, headaches and more.
Do I need an appointment for an Immediate Care Video Visit? No, you do not need an appointment for an Immediate Care Video Visit. You can start a same day visit during open hours.
How do I access immediate care virtually? You can access immediate care virtually through your One Chart | Patient account or by starting an Immediate Care Video Visit online.
Does Nebraska Medicine offer same-day video visits? Yes. Nebraska Medicine offers same-day Immediate Care Video Visits for many common, nonemergency conditions.
Are telehealth visits covered by insurance? Yes. Telehealth visits are billed like regular office visits, and most insurance plans cover them. Check with your insurance provider to confirm your coverage.
How much does an Immediate Care Video Visit cost? Immediate Care Video Visits are billed like regular medical visits, and most insurance plans cover telehealth. Check with your insurance provider to confirm your cost.