Can I renew or request a change to my medication?

You can request a medication renewal or change through the Nebraska Medicine app using the messaging feature.

To request a medication change:

  1. Sign in to the Nebraska Medicine app or onechartpatient.com.
  2. Tap Messages from the menu.
  3. Start a new message to your provider.
  4. Clearly explain which medication you’d like to change and why.  
  5. Submit your message.  

To renew a medication:

  1. Download and open the Nebraska Medicine app or visit onechartpatient.com.
  2. Log in and select Messages from the menu.
  3. Select Send a message and then Renew a Medication.
  4. Select your medication and follow the prompts.

To request a refill, you will need to contact your pharmacy directly. Your doctor can renew or change your prescription but cannot process a refill.

If you use a Nebraska Medicine pharmacy, you can refill your prescription in the app, follow these instructions.

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