The convenience of virtual care

Mother and son on virtual visit with Nebraska Medicine doctor

Being cooped up inside during the winter can mean exposure to more illnesses. Fortunately, with On-Demand Video Visits from the Nebraska Medicine Virtual Care Clinic, seeking medical advice and treatment for certain conditions has never been easier or more convenient.

“Virtual care is super advantageous for families,” says family medicine expert Jason Patera, MD. “The hours are pretty lengthy, and we’re open seven days a week and on holidays. So families anywhere in Nebraska can be seen at their convenience.”

Some of the most common conditions that can be treated virtually include:

  • Abdominal pain
  • Cough
  • Cold
  • Runny nose
  • Sore throat
  • Rashes
  • Headache
  • Sinus infection
  • Flu
  • COVID-19
  • Minor cuts

How does virtual care work?

You can schedule an On-Demand Video Visit through the Nebraska Medicine app. Once you’ve entered your information, you can log off and your provider will notify you when they are available. Dr. Patera says the wait is generally under 30 minutes.

“Once the provider is logged in and ready, they are actually on the call waiting for the patient instead of the other way around, which is pretty unique and patient-friendly,” he says.

During an On-Demand Video Visit, a provider will evaluate you and can prescribe necessary medications. If an illness like COVID-19 or flu is suspected, you will receive information to help you easily schedule or access testing.

On-Demand Video Visits are safe and use a secure, HIPAA-compliant platform. These visits are never recorded, so your information is completely private, just like during in-clinic appointments.

In-person appointments

Certain conditions are best evaluated by a provider in person. These include:

  • Any issues that have been treated via virtual care that are not improving
  • Suspected ear infections
  • Cuts that may need stitches
  • Injuries that may require an X-ray
  • Moderate to severe abdominal pain
  • Chronic conditions
  • Anything that might require a blood test
If you live in Nebraska and would like to schedule an On-Demand Video Visit, get the Nebraska Medicine app or visit