Jennifer L Cera, APRN-NP

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

• 4.9/5 Friendliness/courtesy of the care provider
• 4.9/5 Degree to which care provider talked with you using words you could understand
• 4.9/5 Concern the care provider showed for your questions or worries
• 4.9/5 Likelihood of your recommending this care provider to others