Transplant Center

We know that insurance is hard to understand and with transplant it can become even more difficult. Our financial counselors will go over your insurance coverage with you at the time of your transplant evaluation. Our team is designed with people who deal with these issues everyday and will help guide you through the required financial steps.

We are available to you and your family to help answer any questions you may have. However, knowing your insurance as much as possible will help you better understand the process. The following are some insurance questions to consider and you may want to learn their answers. Some of these questions are in reference to insurance in general and some are directed specifically to transplantation:

• When is the new enrollment period for insurance at the company you or your family member is employed by?
• What is your deductible and have you met it this year?
• What is your out-of-pocket maximum?
• What are your co-pays especially on medications?
• What is your insurance policy maximum?
• Do your benefits have a transplant maximum?
• Have you been assigned a case manager from your insurance company?
• Does your insurance use a transplant network?
• Does your insurance provide a travel and lodging benefit?
• Do you have home care benefits in your policy?

Always have your insurance card available when you go to the doctor or hospital. Do not be afraid to call your insurance company with questions and make sure you get the name of the person you talk to for future reference.

Our financial counselors are here to help each patient through the financial process. To learn more about our financial counselors click here.